1. Look at what is happening now
We start with a clear conversation about the catering issue. You can explain what is happening with the service, staff, costs, contractor, menu, or wider operation.
You do not need to have everything worked out before we speak.
2. Review the full catering setup
Catering problems can have more than one cause. We look at the areas that affect performance, service, cost, value, and day-to-day control.
This may include staff, process, menus, purchasing, margins, compliance, contractor terms, or kitchen setup.
3. Give you clear next steps
You get straight advice and practical recommendations. The focus is not on giving you more work. It is on helping you understand what needs attention first and how to move forward.
"Fig Consultancy is led by people who understand catering in the real world.
John Ishmael brings over 30 years’ experience in catering and hospitality across retail, healthcare, education, workplace dining, major events, and contract catering. The current About page supports this, and also states that John has held senior roles in leading UK contract catering businesses.
That matters because most catering problems are not fixed by a quick opinion.
You need someone who can look at the full picture and explain what is really happening."
Find answers to common enquiries about our consultancy services.
Fig Consultancy helps with catering operations, staff, training, costs, menus, kitchen setup, tenders, contractor management, food safety, compliance, and service problems.
You do not need to know the cause yet. Many clients know something is wrong, but are not sure whether it is staff, cost, menu, contractor, kitchen setup, or process.
Yes. Fig Consultancy helps schools, academies, MATs, local authorities, and colleges review their catering operation, whether it is in-house or outsourced.
Yes. A contractor review can help you understand whether your current arrangement is giving you the right service, value, standards, and fit.
Is this practical support or only advice?
The focus is practical support. You get clear findings, straight advice, and next steps connected to real catering operations.
You start with a call or meeting. You explain what is happening, Fig Consultancy asks the right questions, then you agree whether a review, site visit, or another next step makes sense.
We need to watch the budget. Is this still worth discussing?
Yes. A first conversation can help you understand whether the current setup may already be costing time, money, service quality, or control.

01633 603563
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