Privacy Policy for FIG Consultancy Ltd

Introduction
FIG Consultancy Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share and protect personal data when you visit our website https://fig-consultancy.org and interact with our services.

Data Controller
For the purposes of data protection law, the data controller is FIG Consultancy Ltd, registered in the United Kingdom.

Personal Data We Collect
We may collect and process the following types of personal data:
• Contact information you provide directly, such as your name, email address, telephone number and company name, when you enquire about our services or subscribe to communications.
• Information you submit through contact forms or email correspondence.
• Technical and usage data collected automatically when you visit the website, such as your IP address, browser type, operating system, pages visited and referring website.
• Any other information you choose to provide in communications with us.

How We Use Your Personal Data
We may use personal data for the following purposes:
• To provide, administer and improve our consultancy services and respond to your enquiries.
• To communicate with you about updates, services and marketing where you have consented to receive such communications.
• To personalise and improve your experience on the website.
• To comply with legal and regulatory obligations.

Legal Basis for Processing
We process personal data on one or more of the following legal bases:
• With your consent where you have opted in for communications or service updates.
• Where processing is necessary to perform our contract with you.
• For our legitimate business interests, such as improving our services, provided this does not override your rights.

Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve user experience, analyse website usage and support functionality. Cookies are small text files placed on your device. You can manage or disable cookies through your browser settings, though this may affect website functionality.

Third-Party Services
We may share personal data with trusted third-party service providers who help us deliver and maintain our services (for example hosting providers, analytics services, email platforms). These parties are authorised to use personal data only as necessary to provide services to us. We do not sell personal data to third parties.

Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes.

International Transfers
Where personal data is transferred outside the UK or European Economic Area, we ensure that appropriate safeguards are in place in accordance with applicable data protection law.

Your Rights
Under UK data protection law, you may have the right to:
• Access and obtain a copy of personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or restriction of processing where applicable.
• Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent at any time where processing is based on consent.

To exercise your rights or make a complaint, please contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
FIG Consultancy Ltd
Email: info@fig-consultancy.org 
Registered Address: Unit 20E, Bentley Green Farm, Crick, Monmouthshire, United Kingdom NP26 5UT

Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the date of last revision.